Product Quality Guarantee

At The Prestige Den, quality is never an afterthought. Every item we offer is selected with care to meet high standards of performance, craftsmanship, and reliability. To give you complete peace of mind, all purchases are backed by the applicable manufacturer’s warranty. If you need clarification on coverage or terms, our support team is always happy to assist.

If Your Order Arrives With Damage

We recommend checking the exterior packaging as soon as your delivery arrives. If you notice any signs of damage—including dents, tears, or compromised boxes—be sure to note this clearly when acknowledging receipt. In cases where you cannot fully inspect the contents but believe there may be an issue, please mark the delivery as “possible damage” before signing.

Should your order arrive in a damaged condition, simply take clear photos of the item and its packaging and email them to support@theprestigeden.com. Our team will review the information promptly and arrange a replacement or refund as quickly as possible, typically within one business day.