Terms of Service

Effective Date: February 9, 2026
Last Updated: February 9, 2026

1. Introduction

Welcome to The Prestige Den ("Company", "we", "our", or "us"). These Terms of Service ("Terms") govern your access to and use of our website located at https://shopprestigeden.com (the "Website") and any related services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Services.

2. Eligibility

By using the Services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms. If you are using the Services on behalf of a company or other legal entity, you confirm that you have the authority to bind that entity to these Terms.

3. Accounts and Registration

3.1 Account Creation

To access certain features of the Services, you may be required to create an account. You agree to:

• Provide true, accurate, current, and complete information during registration.

• Maintain and promptly update your account information to keep it accurate and current.

3.2 Account Responsibilities

You are responsible for:

• Maintaining the confidentiality of your login credentials.

• All activities that occur under your account.

• Notifying us immediately of any unauthorized use of your account.

4. Orders and Payment

4.1 Product Availability

All products listed on the Website are subject to availability. We reserve the right to limit quantities or discontinue products at any time.

4.2 Pricing

Prices are listed in USD and are subject to change without notice. We are not liable for pricing changes, errors, or product discontinuation.

4.3 Payment Terms

• Accepted Payment Methods: Visa, Mastercard, American Express, Apple Pay

• Payment Processing: Payments are processed securely through Shopify Payments

• Billing Information: You agree to provide current, complete, and accurate billing details.

4.4 Order Acceptance

We reserve the right to refuse or cancel any order for reasons including:

• Product availability issues

• Errors in product description or pricing

• Suspected fraudulent or unauthorized transactions

5. Shipping and Delivery

5.1 Shipping Policy

Please refer to our Shipping Policy page for full details on processing times, delivery windows, and carriers.

5.2 Risk of Loss

All purchases are made pursuant to a shipment contract. Risk of loss and title pass to you once the order is delivered to the shipping carrier.

6. Returns and Refunds

Please refer to our Returns & Refund Policy page for complete information on returns, refunds, restocking fees, and eligibility requirements.

7. Intellectual Property Rights

7.1 Ownership

All Website content — including text, graphics, logos, images, product descriptions, and software — is the property of The Prestige Den or its suppliers and is protected by intellectual property laws.

7.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use the Services for personal, non-commercial purposes.

7.3 Restrictions

You agree not to:

• Reproduce, duplicate, copy, sell, or exploit any part of the Services without written permission.

• Use our name, branding, or trademarks without prior written consent.

8. User Content

8.1 Submissions

If you submit reviews, comments, or other content, you grant The Prestige Den a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, and display such content.

8.2 Prohibited Content

You agree not to submit content that is:

• Illegal, abusive, defamatory, obscene, or invasive of privacy

• Infringing on intellectual property rights

• Fraudulent or misleading

9. Prohibited Activities

You agree not to:

• Use the Services for illegal purposes

• Interfere with or disrupt site operations

• Attempt unauthorized access to accounts or systems

• Upload malicious code or attempt security breaches

10. Disclaimers and Warranties

10.1 “As Is” Basis

The Services are provided on an “AS IS” and “AS AVAILABLE” basis.

10.2 No Warranty

We do not guarantee that:

• The Services will meet your requirements

• The Website will be uninterrupted or error-free

• Results from using the Services will be accurate or reliable

11. Limitation of Liability

To the maximum extent permitted by law, The Prestige Den, its employees, or agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

• Your use or inability to use the Services

• Unauthorized server access

• Service interruptions or data loss

12. Indemnification

You agree to indemnify and hold harmless The Prestige Den and its affiliates from any claims or liabilities arising from:

• Your use of the Services

• Your violation of these Terms

• Your violation of third-party rights

13. Termination

We may terminate or suspend access to the Services immediately, without notice, if you violate these Terms or misuse the Website.

14. Governing Law

These Terms are governed by the laws of the State of California, United States, without regard to conflict-of-law rules.

15. Changes to Terms

We may update these Terms at any time. Changes become effective when posted. Continued use of the Website constitutes acceptance of updated Terms.

16. Miscellaneous

16.1 Severability

If any provision is found unenforceable, the remaining provisions remain valid.

16.2 Entire Agreement

These Terms constitute the entire agreement between you and The Prestige Den regarding the Services.

16.3 Waiver

Failure to enforce any right does not constitute a waiver.

17. Contact Information

If you have questions about these Terms, contact us:

The Prestige Den
3920 Eliopulos Ranch Dr
Palmdale, CA 93551
United States

Email: support@shopprestigeden.com
Phone: 661-480-9728
Customer Service Hours: Monday–Friday, 9:00 AM – 5:00 PM EST
Response Time: Within 24–48 hours